Refund policy

Return and Refund Policy

All sales are final. Because flowers and plants are perishable, we can't accept returns.

Our satisfaction promise
We want you to love your order. If something isn't right, contact us and we'll work with you to fix it. Depending on the issue, we may offer a replacement, store credit, or a refund.

Damaged, defective, or incorrect orders
Please inspect your order when it arrives. If an item is damaged, defective, or not what you ordered, email us at Courtnayjohnson@gmail.com within [48 hours] of delivery. Include your order number and a photo of the issue. We'll review it and make it right.

Gift cards
Gift cards are non-refundable.

Refunds
If we approve a refund, we'll issue it to your original payment method within 10 business days. Your bank or card company may take extra time to post it. If you haven't received it 15 business days after approval, contact us at Courtnayjohnson@gmail.com.

Questions
Email us anytime at Courtnayjohnson@gmail.com.